During the reporting period, 52,212 calls were accepted and processed, and 39,948 incident cards were created.
To date, about 71% of calls have been received by the republic's emergency services.
Appeals to the single number 112 were received in the following areas: in the direction of firefighters and rescuers – 28.8%, about the direction of the police – 28.5%, medical care – 21.7%, housing and communal services – 5.2%, emergency gas service – 1.9%, for other reasons – 13.9%.
According to the results of the past week, the average time for applicants to wait for a response was 16 seconds, and the average time for a specialist to talk to applicants was 1 minute and 21 seconds.
Psychologists conducted 213 consultations in the mode of providing round-the-clock psychological support to subscribers, a total of 325 calls were received regarding the provision of psychological assistance.