During the reporting period, specialists in receiving and processing emergency calls received and processed 42595 calls in "System 112", and 34346 incident cards were created.
To date, "System 112" of the Republic of Tatarstan receives about 57% of calls to emergency operational services of the republic.
According to the results of the past week, the average waiting time for applicants for a response from a "Service 112" specialist was 6 seconds, the average conversation time between a "Service 112" specialist and applicants was 1 minute 09 seconds.
Psychologists of "Service 112" conducted 114 consultations in the mode of providing round-the-clock psychological support to subscribers, a total of 244 calls were received on the provision of psychological assistance.