The results of the Service's-112 work are for the period from June 11 to June 18, 2026

19 June 2026, Friday

During the reporting period, 56,266 calls were received and processed by emergency call reception and processing specialists in the System-112, and 44,858 incident cards were created.

To date, the System-112 of the Republic of Tatarstan receives about 71% of calls to emergency operational services of the republic.

Appeals to the single number 112 were received in the following areas: in the direction of the police – 28.9%, for medical assistance – 24.9%, in the direction of firefighters and rescuers – 27.0%, on housing and communal services – 4.6%, in the direction of the emergency gas service – 1.8%, for other reasons – 12.8%.

According to the results of the past week, the average waiting time for applicants for a response from a Service-112 specialist was 08 seconds, and the average conversation time between a Service-112 specialist and applicants was 1 minute and 16 seconds.

Psychologists of the Service-112 conducted 193 consultations in the mode of providing round-the-clock psychological support to subscribers, a total of 414 calls were received regarding the provision of psychological assistance.

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