The results of the "Service 112"s work for the period April 10 - 16, 2026

17 April 2026, Friday

During the reporting period, 46576 calls were accepted and processed by specialists, 37135 incident cards were created.

To date, about 65% of calls are received by the republic's emergency operational services.

Appeals to the single number 112 were received in the following areas: for the police – 29.1%, for medical care – 28.1%, for firefighters and rescuers – 25.4%, for housing and communal services – 3.6%, for emergency gas services – 1.6%, for other reasons – 12.2%.

According to the results of the past week, the average time for applicants to wait for a response was 08 seconds, the average time for a specialist to talk was 1 minute and 14 seconds.

Psychologists conducted 220 consultations in the mode of providing round-the-clock psychological support to subscribers, a total of 443 calls were received regarding the provision of psychological assistance.

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