During the reporting period, 50384 calls were received and processed by specialists, 39953 incident cards were created.
To date, about 58% of calls have been received by the republic's emergency services.
Appeals to the single number 112 were received in the following areas: in the direction of the police – 34.2%, in the direction of firefighters and rescuers – 30.0%, for medical care – 24.7%, for housing and communal services – 2.0%, in the direction of the emergency gas service – 1.2%, for other reasons – 7.9%.
According to the results of the past week, the average waiting time for a response was 11 seconds, and the average time for a specialist to talk to applicants was 1 minute and 22 seconds.
Psychologists of the Service-112 conducted 124 consultations, a total of 443 calls were received regarding the provision of psychological assistance.