Duty brigades of EMERCOM, police and ambulance departed to the scene. While a policeman was trying to reach an agreement with a man through the locked door, employees of the fire and rescue department No. 53 set up a ladder to the window on the fifth floor. An EMERCOM psychologist, Irina Belova, entered the negotiations. She managed to establish the contact with the man, and persuaded him to let the policeman in. The policeman, Stepan Dolgarev, firstly, distracted then seized the guy behind. Then, firefighter came in time to help.