The results of the work of "Service 112" from April 3 to 9, 2026

During the reporting period, 43639 calls were accepted and processed, and 35,513 incident cards were created.

To date, about 65% of calls are received by the republic's emergency operational services.

Appeals to the single number 112 were received in the following areas: for the police – 29.7%, for medical care – 28.9%, for firefighters and rescuers – 25.4%, for housing and communal services – 4.1%, for emergency gas services – 1.5%, for other reasons – 10.4%.

According to the results of the past week, the average time for applicants to wait for a response was 10 seconds, the average time for a specialist to talk to applicants was 1 minute and 15 seconds.

Psychologists conducted 195 consultations in the mode of providing round-the-clock psychological support to subscribers, a total of 484 calls were received regarding the provision of psychological assistance.