People turn to the Service 112 psychological support line for various reasons. One of the most frequent requests for counseling from psychologists at Service 112 is dissatisfaction with life and its current circumstances, a feeling of emptiness and powerlessness. According to estimates for August 2025, 87 applicants contacted the psychological support line with feelings of apathy, dissatisfaction and hopelessness. Many of the applicants note the presence of fear of change and the lack of internal forces and resources for change. Psychologists of the "Service 112" told about the most common cause of this condition.