The -112 Service uses effective methods to reduce stress during operation.
The work of specialists in receiving and processing emergency calls on duty shifts of the state budgetary institution of the Republic of Tatarstan "Emergency Call Service - 112" is associated with high loads and increased stress levels.
To avoid the effects of negative factors, it is important to use effective stress reduction methods during work.
To do this, psychologists from the 112 Service have organized relaxation corners in call centers in Kazan and Naberezhnye Chelny, which have selected effective tools for self-stress reduction:
- sensor kits
- massage balls and rings
- notes on breathing practices
- art therapy
Another effective way to relieve tension and stress that occurs during the work process is to hold joint team events both in the office and outside it. Such activities allow employees to relax and take their mind off work tasks, which improves their emotional state.
Exhibitions of drawings, creative works, and photographs are held in the 112 Service, where employees can show their creative abilities. Exhibitions add a homey feel to the workspace.
This creates comfortable conditions for employees. All events contribute to the formation of a cohesive team, where each specialist feels their importance and involvement in the common cause, which positively affects the quality of work of the entire 112 Service.