During the reporting period, 57,827 calls were received and processed, and 38069 incident cards were created.
To date, about 59% of calls have been received by the republic's emergency services.
Appeals to the single number 112 were received in the following areas: in the direction of the police – 31.7%, in the direction of firefighters and rescuers – 26.4%, for medical care – 28.3%, for housing and communal services – 3.0%, in the direction of the emergency gas service – 1.7%, for other reasons – 8.9%.
According to the results of the past week, the average time for applicants to wait for a response was 07 seconds, the average time for a specialist to talk was 1 minute and 14 seconds.
Psychologists conducted 146 consultations in the mode of providing round-the-clock psychological support to subscribers, and 550 calls were received in total regarding the provision of psychological assistance.